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Telemedicine Appointments Now Available

Telemedicine appointments allow you to visit with your doctor and get the answers you need from the safety of your own home. All non-urgent orthopedic concerns are now eligible to be scheduled for 8x8 telemedicine consultations at Spine and Joint Pain Specialists.

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What is 8x8 Telemedicine?

Telemedicine is the process of using a video application to conduct appointments between patients and healthcare providers. Telemedecine connects you with your provider and allows you to get the care you need, when you need it, from anywhere.

Why Telemedicine?

The benefits of telemedicine include safety and increased access to care for patients. At SJPS, the health and safety of our patients, our providers, and Team SJPS is always our top priority. As we work to address the threat of the novel Coronavirus (COVID-19), we want to provide options for our patients to get the care that they need in a safe and timely way that respects social distancing guidelines.

Who Can Be Seen Via 8x8 Telemedecine?

All existing and new patients are now eligible to be scheduled for telemedicine consultations.

8x8 Telemedecine consultations might include:

  • Discussing your new or existing pain management concerns with your provider
  • Ordering any imaging, labs, braces or procedures you might require
  • Reviewing the results of your previously ordered tests or imaging
  • Monitoring your medications
  • Post-procedure check ups

How Much Does It Cost?

Telemedicine consultations are billed to your insurance the same way that a visit to your doctor's office would be, so your financial responsibility will vary based upon your individual insurance coverage. During the COVID-19 pandemic, many commercial insurers have agreed to waive patient cost sharing for these appointments, but we encourage you to verify your plan's individual coverage for telemedicine prior to your appointment.

How Do I Schedule A 8x8 Telemedecine Appointment?

To schedule a 8x8 Telemedicine consultation, please call us at 210-541-0700.

What Happens After I Schedule My Appointment?

When your appointment is scheduled, someone from team SJPS will text you a link to download the app. Please download and close the app. You do not need to register. You will then receive a text inviting you to join your telemedicine visit and, when instructed, you will click the link to connect with your provider.

To make the most of your Telemedicine visit, please:

  • Allow access to the camera and microphone on your device
  • Select an area with a strong and reliable internet connection, either through WiFi or a data cable connection
  • Choose a private location with good lighting and minimal distractions


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